Política de reembolso

🚫 No Return / No Cancellation Policy

At IV Tokyo Travel, all sales are final.

We do not accept returns, exchanges, or cancellations under any circumstances once an order has been placed. Please ensure all details are correct before completing your purchase.

IfTours are cancelled by Us

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at ivtokyotravel@gmail.com with your order number and clear photos of the issue. We will review the matter and do our best to resolve it promptly.

Non-Returnable Items

Due to the nature of our services and products (which may include personalized, dated, or limited-availability experiences), we cannot accept returns or issue refunds for:

  • Event tickets

  • Custom or personalized items

  • Time-sensitive bookings (e.g., tours, experiences)

  • Items marked as final sale or promotional

Contact Us

For any concerns or support, please reach out to us at ivtokyotravel@gmail.com.

Thank you for your understanding and continued support.